Monday, December 10, 2012

Stumbling Forward


Stumbling Forward





I have been a Social Worker for over fifteen years; before that I worked in Child Development and have education, training and experience working with special needs of all kinds. (Although I will, and have, debated that being deaf is not a special need and instead a language barrier.) I first went to school for Family Studies in Albuquerque New Mexico. Family Studies puts emphasis on the whole child perspective; in short this means that in order for a child to grow up healthy in all areas of development the family of the child must be included. A family’s interaction and involvement with a child’s development makes the greatest difference in how a child grows and perceives the world.

In 2007 I went to work for Children s Home Society (CHS) which contracts through the Department of Children and Families (DCF) and Community Based Care (CBC). The Department of Children and Families is the agency which responds to allegations of abuse against children; they are also the agency which removes a child from the home, and family. Sometimes this is a necessary action to preserve the health and well being of a child; sometimes, however, there are mistakes which cause harm, instead of safety, to the child and family.

In February 2010 the Department of Children and Families received a Settlement Agreement between DCF, the U.S. Department of Health and Human Services, and Office for Civil Rights. The agreement was designed to help bring DCF into compliance with Title II of the Rehabilitation Act (Section 540) in its provision of healthcare and social services to persons who are deaf or hard of hearing. (Department) First a few explanations of different terms and ideas. What is a 504 plan?

A 504 Plan is a plan developed to ensure that a child with a disability, identified under Section 504 of the Rehabilitation Act of 1973, attending an elementary or secondary educational institution receives accommodations that will provide access to the learning environment. This document assures compliance of Section 504 of the Rehabilitation Act and is developed by a team of individuals that may consist of the student with a disability (if appropriate), the student's parent(s), caregiver(s), the student(s) teacher(s), the student counselor, and the 504 co-coordinator. ("AccessSTEM")

The Rehabilitation Act of 1973 was the first major legislative effort to secure an equal playing field for individuals with disabilities. This legislation provides a wide range of services for persons with physical and cognitive disability's. Those disabilities can create significant barriers to full and continued employment, the pursuit of independent living, self determination, and inclusion in American society. ("WebAIM")

Title II is an extension of the section 504 Rehabilitation Act of 1973. Unlike section 504...which only covers programs receiving Federal financial assistance, title II extends to all the activities of State and local governments whether or not they receive Federal funds. ("U.S.")

What does this mean? Well what I know from experience; a 504 ensures that a child, and sometimes the child’s family, will receive accommodations to ensure a child’s, health, well being and success. This idea use to be limited mostly to a child's success in school. Now a 504 ensures success for the child in other areas, especially with in an government agency, such as the Department of Children and Families. A 504 is an agreement, written up by any, and all persons, involved in the accommodations, including, but not limited to, family, the child (age 15 and older), teachers, counselors, social workers, lawyers, etc., that make sure a child, and/or the child’s family, will receive accommodations like, extra time to complete a homework assignment, or a test, wheel chair ramps, a school nurse that ensures medications are taken when, and as, needed, and in the case of the DCF settlement, qualified interpreters and/or auxiliary aids for families who are deaf and/or hard of hearing.

One of the reasons that I took ASL was to learn to communicate with some of the clients I had had while working at CHS. Years ago, while living in New Mexico, I had purchased, on my own, sign language books and taught myself basic signs in order to communicate with the children, and families, in my care. We usually managed by also including writing information down. When I moved to Florida I found the need to know, and learn sign language, greater. The level of frustration that not only the clients I serviced felt, but myself also felt, was great. I had three instances, with three different families, where I would leave homes feeling that their needs were not being adequately met. I would return to the office and speak to the family's case worker from DCF, or CBC, and hit a brick wall. I was told multiple times that there were no interpreters available and that I would have to do my best. I knew, even before I was aware of the settlement agreement, that the system was broke and in need of fixing.

According to Arizona State University’s School of Social Work the definition of Social Work is as follows:

Social Work is a profession dedicated to enhancing human capacity to solve complex social problems in order to create a more humane and just society. One of the cornerstones of social work practice is the focus on the strengths, as opposed to the shortcomings, of individuals, families and communities so that these can be deployed to find creative solutions for complex social problems. The profession is characterized by a steadfast commitment to social justice in the service of empowering individuals, families and communities to meet their needs. (“ASU”)

Recently I was invited to a friends house where I was introduced to her neighbor who was currently working at DCF as a Social Worker. This person found out how much experience I had and proceeded to pick my brain for solutions to some of the issues she was dealing with at DCF. The main issue was finding resources to refer clients to. This person, who I perceived as being passionate at her job had a degree in Accounting. She shared how there is one interpreter which services all of Volusia County, and that there are still very few Social Workers who know, or understand, ASL.

The point here is that, with in my experience working as a Social Worker, Florida has always appeared to be lacking in the definition of Social Work. When I first started working here I initially thought it was the people. Now I believe it is the system in Florida, not the people; it is this system that has a tendency to burn many Social Workers out, leaving persons who are fresh out of school with no experience, or persons, who are not qualified to do the job, to carry the title of Social Worker. Perhaps this reads as sour grapes but the truth of the matter is that this effects the clients. I assume that it was probably an inexperienced, uneducated Social Worker that made the mistake of removing a child from the home of a deaf/ hard of hearing family with out an interpreter. I assume this because persons, whom are my friends, and have been in the Social Work business for some time know better. Which brings me to my next question.

How is the family important to a child’s development? A family is two or more people who are committed to each other and who share intimacy, resources, decision-making responsibilities, and values. (Olson and DeFrain ) So based on this definition if a child is taken from a family does this imply that some, or all of these skills may not be learned by the child? A child knows one family, and unless the child is very young, and able to establish new memory’s, and/ or new connections with another family, then what will the perceptions of the world be for this child? There are many children with in the Foster Care System that never learn the skills a for mentioned that are taught by a family. There are many children who's development, either physically, and/ or cognitively is not where it is suppose to be due to the lack of family. Which leads me to another question; what is the impact of Social Work and the Social Worker upon families and child development?

Social Workers number one priority is to ensure the safety of a human being; most of the time this means children, but it also means persons with special needs (of all ages), elderly people, and other persons in a variety of different circumstances. Knowledge of child development (and perhaps human development in general) is essential for everyone coming in contact with children on a regular bases; including parents, teachers, law officers, school counselors, principles, etc. etc..

Understanding child development is an important step towards being clear about what constitutes a child’s safety and well being and promoting and preserving well being. In Social Work a good working knowledge of child development is a crucial component in family’s support and child protection and in assessing and planning interventions. Can someone with a degree in accounting understand this? More importantly, does a person with no understanding of child development give an agency, like DCF, an excuse for not addressing the needs of a family and/ or child? In the case of the Settlement Agreement a hearing child’s rights were violated because the child was removed from deaf parents. During services the needs of the child were not addressed because adequate communication was not provided. Ultimately not only were there injustices done to the family and child, but also to the Social Work field, and Social Workers, who take there job seriously.

Another aspect to consider is this; is a child's healthy development in jeopardy because;

  1. The family is deaf and unable to meet the needs of the child? (doubtful)
  2. The child is deaf and the family is not meeting the needs of the child? (possible, it does happen)
  3. There are other issues that need to be addressed along with, or separate from, being deaf, or hard of hearing? or
  4. The Social Worker investigating the deaf/ hard of hearing family is having difficulty communicating with said family, and due to lack of experience, and/ or education assumes it is the same for the family?

With out an interpreter it is hard to determine. Another thought, if questions one, or two, are the case is it beneficial to take the child out of the home? Or is it better to address the issues to ensure healthy development of the child? Which takes us back to the whole child perspective of child development.

The whole child perspective takes in to account not only the family, but the child's environment(s), and everyone who comes into contact with the child and the child's environment. To provide effective care and guidance for young children, it is essential that parents, caregivers, and teachers understand the principal concepts of child development...(Allen and Marotz ) When a Social Worker enters a home to evaluate and help a family certain developmental needs are observed; either the child is getting them, or they aren’t. The basic needs for not removing a child from the home are healthy nutritious food in the home, a safe clean environment, warm adequate clothing, a place to sleep, affection, security; but there are other needs also, give and take interactions, acceptance, opportunity’s to learn, healthy interactions with adults and peers, and absence of signs of abuse. These all can be provided in a variety of different ways determined by culture, religion, and special needs.

The Social Worker entering the child's world becomes an important part of the child's world and another role model. So what happens if the Social Worker removes the child from his/ her environment, and family, because of communication issues? Is the message being sent to the child that of,”I have no patience, or tolerance, for what ever communication is, or is not, taking place here?” What message does that send to a child? Differences are to be celebrated in America aren’t they? (Sometimes I weep for the Social Work field.)

Deafness is viewed in different ways by different individuals and groups. Many hearing people consider deafness a disability, a pathological condition. To many Deaf people, deafness is one aspect binding a minority group together, a minority group rich in culture, history, language, and the arts. For many deaf people, being Deaf of Deaf (CODA) is a source of considerable pride. Although clearly a minority within a minority, life can be substantially easier for these individuals. They learn sign language as their native language, which they develop naturally just as hearing babies develop oral language. For these individuals, their deafness is a language difference, not a disability. Most of these individuals consider themselves part of the Deaf community and are active in its activities and clubs, attend Deaf theater, travel in groups, use ASL as their language, and believe that it is important to learn about their culture. (Smith )



In the end DCF has posted on their website all the positive changes that are taking place to their organization and I am optimistic. They are making an effort to be accountable. (http://www.myflfamilies.com/) Hopefully DCF and other organizations working with the deaf and hard of hearing will be able to set an example that spills outside of their organizations.

A quote from and unknown author reads,”Even if you stumble, you're still moving forward.” While the mistakes made with in DCF were heart rending, when we understand the possible effects it could have had upon the child and his/her family, mistakes are their for us to learn from. I believe that the universe has a way of making us do what we are suppose to do. With that said perhaps the Settlement, and everything surrounding it, happened exactly when and how it was meant to be. In the end shouldn't we be glad that it happened! Social Work is an imperfect social science because it deals in human nature. Like anything human there is good and bad, one with out the other would not promote learning. I have always believed, and will always continue to believe that anything that promotes a child being, and feeling whole, no matter how we stumble our way into it, is good.

























Citation Page




Allen, Eileen K., and Lynn R. Marotz. By the Ages: Behavior and Development of Children Pre-Birth through Eight. Canada: Delmar Thomson Learning, 2000. Print.




Olson, David H., and John DeFrain. Marriage and the Family; Diversity and Strengths. 3rd ed. Mountain View, CA.: Mayfield Publishing Company, 2000. Print.




Smith, Deborah Deutsch. Special Education: Teaching in an Age of Challange. 3rd ed. Needham Heights, MA: Viacom, 1998. Print.




"United States Laws; Overview of the Rehabilitation Act of 1973 (Sections 504 and 508)." WebAIM. Utah State University. Web. 10 Dec 2012.




. "U.S. Department of Justice Civil Rights Division Disability Rights Section." http://www.ada.gov/t2hlt95.htm. U.S. Department of Justice, 29 2002. Web. 10 Dec 2012.




"What is a 504 Plan?." AccessSTEM. DO-IT University of Washington, 30 2011. Web. 10 Dec 2012.




"What is Social Work." ASU School of Social Work Arizona State University. social.work@asu.edu. Arizona State University. Web. 10 Dec 2012.

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